Best Practices+ for ILL stat reporting?

How do you define a filled ILL Borrow Copy request? Does it matter if we use different definitions? What other types of stats are worth exploring? Click on the Report Definition link above to read more about this spring 2019 project by ALA STARS group and colleagues exploring this. Let us know what you think via a survey available til March 25.

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Congratulations, University of Texas at El Paso Library is a STAR

Welcome, University of Texas at El Paso Library!

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Welcome our new Vice-Chair/Chair-Elect!

The RRSI Steering Committee welcomes Jen Salvo-Eaton, Head of Resource Sharing & Graduate Student Services at the University of Missouri-Kansas City Libraries, as our Vice-Chair/Chair-Elect.  She brings some exciting new perspectives and energy to our efforts. She will be Vice-Chair from January through June 2019 and then step into the Chair role from July 2019 through June 2020.

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Welcome Two New STARs!

Congratulations to the University Library Basel, Switzerland, and Kennesaw State University Library System, our newest STARs!

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Congratulations to our newest STAR!

Join me in welcoming the University of Illinois at Chicago – Library of the Health Sciences
as our newest STAR!  Congratulations!

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Congratulations to our newest STAR!

Join me in welcoming the University of Illinois at Chicago – Daley Library as our newest STAR!  Congratulations!

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Welcome a new STAR!

Join me in welcoming the Utica College Frank E. Gannett Library
as our newest STAR!  Congratulations!

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Announcing the 2018 Innovation Award Winners!

NEW ORLEANS, June 25, 2018 —The Rethinking Resource Sharing (RRS) Initiative has announced two winners of the 2018 Rethinking Resource Sharing Innovation Award.  They are the IDS Project for IDS Logic, a highly customizable service that significantly enhances interlibrary loan workflows, and the University of Wisconsin–Milwaukee Libraries for developing an automated alternative to paper-based archival resource sharing within the Wisconsin Area Research Center Network.

Linda Kopecky, Head of Research Services at UWM Libraries, accepting award on behalf of Aaron Dobbs, Circulation Services Coordinator, from John Brunswick, Atlas, and Sue Kaler, RRSI

The Innovation Award comes with a $500 stipend and honors individuals and/or institutions for improving access to information through resource sharing in their library, consortium, state and/or country. The purpose of the award is to showcase innovation in resource sharing and to encourage other librarians and libraries to make changes in their resource sharing operations to improve information delivery to library users.  This year’s award winners, who will split the stipend amount, were recognized for their innovative contributions to resource sharing at the American Library Association’s 2018 Annual Conference in New Orleans.

Continue to the full 2018 Rethinking Resource Sharing Innovation Award Announcement for more information on our winners.

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Thoughts on the RRSI STAR Checklist #2

The second post in our series of “Thoughts on the RRSI STAR Checklist” comes from ALA RUSA STARS Rethinking Resource Sharing Policies Committee member, Ronnie Broadfoot, on questions 96-100.

Q96:  ILL staff are careful when scanning to check for quality.
Q97:  Interlibrary loan department ships materials packaged to protect contents (either themselves or through a mailroom) and to the appropriate address.
Q98:  Library attempts to promptly contact and consult lending or borrowing library when any problems arise.
Q99:  Library supports ILL department by providing sufficient staff and appropriate equipment and supplies.
Q100:  Library pursues inventive methods to get items returned (i.e. fine moratoria, etc.)

STAR Checklist questions 96-100 involve an extension of the mutual trust between a library and its users to other libraries and their users. Trust is a key component in libraries; users trust the staff to do their best in providing access to materials and to provide the best possible service and the library trusts its users to treat library materials (and, one hopes, library staff) with the utmost respect. Continue reading

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Thoughts on the RRSI STAR Checklist

Though written with the intention of being as clear as possible, we realize that parts of the checklist may lead multiple interpretations or inspire question and confusion.  In order to evolve the STAR Checklist and inspire conversation about innovative ways to rethink resource sharing, we will be posting a blog series, “Thoughts on the RRSI STAR Checklist” to address various pieces of the checklist.  We want to hear from you as we think and brainstorm.

Our first post is from the Chair of the ALA RUSA STARS Rethinking Resource Sharing Policies Committee, LeEtta Schmidt, on questions 16 & 17. Continue reading

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